Return/Refund Customer Satisfaction Philosophy
The Birch Aquarium at Scripps Book and Gift Shop is a division of the UCSD Bookstore. Both stores follow the same customer satisfaction guidelines.

Should any product you select from the stores fail to meet your expectations, we will respond to your concern and assist you in an exchange, refund or credit whenever possible within the guidelines which apply to our specific merchandise categories.

All categories of refundable merchandise require an original receipt to obtain a refund.

* Books may be returned for refund, exchange or credit within 14 days if they are in resalable condition and are among the titles currently carried in the UCSD Bookstore and the Aquarium Book and Gift Shop.
* Books purchased new must be in new condition.
* Nonrefundable/nonexchangeable merchandise: clearance books and clearance merchandise.
* Refund/return policies for UCSD Bookstore merchandise categories are available at the main campus store.
* Please click here to find out how to return an online order.

Privacy Policy
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Mission Statement
To suppport the academic mission, research, cultural, and community service programs of the Scripps Institution of Oceanography and the Birch Aquarium at Scripps Museum by providing service excellence in the areas of books, educational supplies and souvenirs.